Urgent appointments
To request an urgent appointment for today (Monday to Friday):
- phone us on 01667 452096, Monday to Friday from 8.30am to 6pm
- visit the surgery and speak with a receptionist, Monday to Friday from 8.30am to 6.30pm
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Routine appointments
To request a routine appointment:
- phone us on 01667 452096, Monday to Friday from 8.30am to 6pm
- visit the surgery and speak with a receptionist, Monday to Friday from 8.30am to 6.30pm
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Your appointment
However you choose to contact us, we may offer you a consultation:
- by phone
- face to face at the surgery
- on a video call using Near Me
Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.
Cancelling or changing an appointment
To cancel your appointment:
- phone us on 01667 452096, Monday to Friday from 8.30am to 6pm
- please follow the instructions given in your appointment reminder text message
If you need help when we are closed
If you need help while are closed, please call 01667 452096. This will put you through to the Primary Care Emergency Centre based at the Nairn Town and County Hospital. This phone line shall be answered by a nurse. The nurse will take some details and either give you advice, contact the doctor, invite you to the hospital or arrange for the doctor to visit you at your home.
Please note that we do not use NHS24, our out of hours service is staffed by doctors from Nairn Healthcare Group.
Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.
In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.
If you need help with your appointment
Please tell us:
- if there’s a specific doctor, nurse or other health professional you would prefer to respond
- if you would prefer to consult with the doctor or nurse by phone, face-to-face or by video call using Near Me
- if you need an interpreter
- if you have any other access or communication needs
Home visits
If you are housebound and need an appointment, we will do a home visit. We will phone you first to understand what you need.